PlaybookOS
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Frequently Asked Questions

Everything you need to know about PlaybookOS, the BYOAK principle, and building your sales playbook — on one page.

inventory_2 Product & How It Works payments Pricing & BYOAK shield Data & Security
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Product & How It Works

How PlaybookOS works and what you can achieve with it.

What exactly do I get after registration? expand_more

You get immediate, free access to 3 fully developed sample playbooks: for SaaS, agency, and manufacturing. These examples show you concretely how call scripts, objection handling, qualification, and onboarding should be structured in a good playbook. No time limit.

How does the AI-guided creation work? expand_more

PlaybookOS asks you targeted questions about your sales process — product, target audience, typical objections, conversation flow. The AI generates structured modules from your answers. You don't start from scratch but answer questions and get a finished playbook. The entire process takes 20–30 minutes.

What's included in the 6 modules? expand_more

Each playbook consists of 6 modules: Onboarding Plan (weeks 1–4), Call Script (initial call & discovery), Discovery & Qualification (who is a good lead?), Objection Handling (top objections + responses), Proposal & Closing Logic, and Follow-up & Post-Processing. Each module contains concrete phrases, not just vague guidelines.

How many sales reps is PlaybookOS designed for? expand_more

PlaybookOS is designed for B2B sales teams with 10–100 employees. The playbook can be used by the entire team — there's no limit on the number of users who can access it. Ideally, at least one experienced sales rep goes through the AI-guided creation process.

Do I need technical knowledge? expand_more

No. You just need to create an API key with an AI provider (Claude, GPT, Gemini, or Grok) and paste it into PlaybookOS. It's comparable to copying a password — no more complicated than that. You'll receive a step-by-step guide after registration.

Can I export my playbook? expand_more

Yes. You can export your finished playbook as a PDF or transfer it to Notion. This makes it available offline and allows integration into existing onboarding processes or wikis.

Do I have to buy after viewing the sample playbooks? expand_more

No. Registration and access to the 3 sample playbooks are free with no time limit. PlaybookOS at 499 EUR per year is the next step if you want to build your own playbook afterward.

Preistransparenz
payments

Pricing & BYOAK

Costs, AI models, and the Bring-Your-Own-API-Key principle.

What does PlaybookOS cost? expand_more

PlaybookOS costs 499 EUR per year. AI costs don't come through PlaybookOS itself — only through the model you connect with your own API key. You control that yourself.

What does the AI usage cost on top? expand_more

Generating one complete playbook costs approximately 2–5 EUR in API costs with Claude 4.5. With intensive usage (multiple playbooks, iterations), you're looking at about 5–15 EUR per month. You only pay for what you actually use — directly to Anthropic, OpenAI, or Google. Viewing the sample playbooks costs 0 EUR and doesn't require an API key.

Why do I need my own API key? expand_more

Because PlaybookOS works on the BYOAK principle (Bring Your Own API Key). You connect your own AI model directly to the product. This way, there are no hidden AI costs in the subscription, and you maintain control over which model creates your playbook and how good the output is.

Which AI model should I choose? expand_more

We clearly recommend Claude 4.5. Especially for complex B2B sales processes, it delivers the strongest structure, the best conversation logic, and the most usable results. GPT and Gemini work too — but if you want the best quality, Claude 4.5 is the clear choice.

Can I switch between models? expand_more

Yes. You can switch AI models at any time — even choose a different model for each playbook step to optimally balance cost and quality.

Is there a money-back guarantee? expand_more

Yes. You have 14 days after purchase to get a full refund — no questions asked.

Datensicherheit
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Data & Security

How we handle your sales data and API keys.

What happens to my data? expand_more

Your sales data is only passed to the AI model you choose via your own API key. PlaybookOS does not store any conversation content. The data flows directly from you to the AI provider — we're just the bridge in between.

How secure is my API key with PlaybookOS? expand_more

Your key is stored encrypted and serves solely as a bridge between the PlaybookOS logic and your AI provider. We never use your key for our own purposes. You can change or delete your key at any time in your settings.

Do you train your own models with my data? expand_more

No. We don't have our own AI models and don't train any models with your data. Your sales knowledge stays with you and the AI provider you choose. PlaybookOS is a software layer that structures the process — the intelligence comes from your model.

Where are my playbooks stored? expand_more

Your generated playbooks are stored in your PlaybookOS account so your team can access them. The raw data from your inputs (answers to the AI questions) is not permanently stored. You can export your playbook as a PDF at any time and save it locally.

Can I delete my account and my data? expand_more

Yes. You can delete your account completely at any time. All stored playbooks, API keys, and user data will be irreversibly removed. GDPR compliant.

Didn't find your answer?

Register for free and check out the 3 sample playbooks — most questions answer themselves once you see the product.

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Personal Support

We're happy to help with setup or answer any remaining questions.

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Have a question? Let's talk.

Fill out the form and we'll get back to you within 24 hours.

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While you're here — grab our free objection handling cheat sheet. 15 field-tested responses for the most common B2B objections.

Download free PDF →
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